Karstens And Associates Realty LLC
Steve and Kyle L Karstens
Call

Privacy Policy

This privacy policy explains how Karstens And Associates Realty LLC (“we” or “us”) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at http://www.prescottproperty.info. This Privacy Policy includes and incorporates by reference the California Privacy Addendum (below). By using our Website (as defined below), you accept and consent to the practices described in the Privacy Policy.

This Privacy Policy applies to information we collect when you interact with us in person or online via our website. It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (such as advertising) that may link to or be accessible from or on our Website. By interacting with us online, you are accepting the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not interact with us online or use our Website. This policy may change from time to time. Your continued interaction with us online after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. What Information About Customers Do We Gather?

The information we learn from customers helps us personalize and continually improve your experience on our Website. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, username, password, email address, physical address, billing address, phone number, fax number, employer name, other demographic information (e.g., gender, age range), and social media information (e.g., username, profile picture). In some cases, we may also collect information you provide about others, such as if you provide information about members of your household. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

SMS messaging specifics: in addition to the above, when you opt-in to our SMS messaging service, we collect your mobile phone number and any other information you provide us during the opt-in process. This information is used to send text messages regarding our products, services, and promotions.

By using our SMS service, you agree to receive text messages from us, which may be sent by an automated system. You can opt-out of receiving text messages at any time by replying STOP to our message.

Information We Collect Automatically: We automatically collect and store certain types of information whenever you interact with our Website, emails, or advertisements and other content such as searches completed, properties viewed, properties saved, searches saved, emails opened, and login history. Like many websites, we and our service providers may use cookies, web beacons, and other technologies to collect such information, which may include but is not limited to the type of browser/device/hardware you use, access times, pages viewed, your IP address, and any referring links through which you access our Website.

Information from Other Sources: We might receive information about you from other sources and add it to information we collect about you.

2. How Are Cookies Used?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of preferences between visits. For example, we use tracking features from services such as Google AdSense, Google AdWords, and Bing Ads that set a cookie in your browser when you visit our Website or click on one of our advertisements. We also use certain features of Google Analytics to collect data about web traffic, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.

Most web browsers are set to accept cookies by default. If you prefer, you can usually prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether through the browser’s Help feature. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about disabling Flash cookies, see http://www.adobe.com/products/flashplayer/security. Because cookies allow you to take advantage of some of our Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use our products and services that require you to sign in to an online account.

3. How Do We Respond to Do Not Track Signals ?

Many web browsers support Do Not Track technology, which allows you to automatically transmit a Do Not Track signal or preference to websites you visit indicating that you do not wish to be tracked. We do not currently respond to Do Not Track browser settings or signals on our Website. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.

4. How Does our Website Use the Information It Receives?

We may use information about you for various purposes, including, but not limited to, the following:

  • Presenting our Website and its contents to you;
  • Providing you with information, products, or services that you request from us
  • Processing your requests and sending you related information and confirmations;
  • Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
  • Communicating with you via social media platforms;
  • Personalizing your online experience and providing advertisements, content, or features that match your profile and interests
  • Monitoring and analyzing trends, usage, and activities;
  • Administering sweepstakes, contests, promotions, and surveys;
  • Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.
  • Sending you SMS messages

We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you. If you prefer to opt out of such communications, you can do so at any time by contacting our company. You can opt-out of receiving text messages at any time by replying STOP to our message.

5. How Do We Share the Information We Receive?

We share customer information as described below.

Aggregated or De-Identified Information: We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction.

Affiliated Businesses: We work closely with affiliates that follow practices at least as protective as those described in this Privacy Policy.

Third-Party Service Providers: We are committed to protecting your privacy and maintaining the trust you place in us. We do not share, sell, rent, or trade any consumer data, including any personal information or opt-in information, with third parties for marketing purposes or any other reason unrelated to the services we provide. Your information is only used for the specific purposes for which it was collected and in compliance with applicable privacy laws.

Business Transfers: As we continue to develop our business, we might sell or otherwise transfer certain of our assets including to international partners. In such transactions, customer information generally is one of the transferred business assets, and you agree that your information may be transferred in these circumstances; however, information about you remains subject to the promises made in any pre-existing Privacy Policy (unless you consent otherwise).

Protection of Company and Others: We release account and other personal information when we believe release is appropriate to comply with the law, to enforce or apply our Terms of Use and other agreements, to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: We may also share information about you in other ways and for other purposes, with your consent.

6. How Secure Is Information About Me?

We use industry standard practices to protect your personal information, including use of Transport Layer Security (TLS), which protects the data transmitted between you and our Website.

Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

7. What Should I Know About Third-Party Advertisers and Links to Other Websites?

Our Website might include third-party advertising and links to other websites. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. What About Social Media Platforms and Plugins?

We may interact with you on multiple social media platforms (e.g., Instagram, Twitter, Snapchat, Facebook). If you contact us or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the privacy policy of the social media platform you use. We may display targeted advertisements to you through social media platforms. See the policies of each social media platform for additional information about these types of ads.

9. What Options Do I Have Related to Information About Me?

We strive to provide you with choices regarding the personal information you provide to us.

We have created mechanisms to provide you with the following control over your information:

Online Account Information

You may update, correct, or deactivate your online account at any time by logging into your account and navigating to the applicable page.

If you choose to deactivate your online account, please note that we may retain certain information about you for legitimate business purposes or as required by law.

Promotional Communications

If you do not wish to receive promotional communications from us, you can opt out of such communications at any time by following the instructions provided in those communications or contacting us via email or phone.

Unless otherwise provided by law, this opt out does not apply to information you provide to us or we send to you as a result of a service experience or other interaction you have with us.

Cookies

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible to you or not function properly.

Are Children Allowed to Use our Website?

If you are under 18, you may use our Website only with the involvement of a parent or guardian.

We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

If we learn we have collected or received personal information from a child under the age of 13 without verification of consent of the child’s parent or guardian, we will delete that information.

We do not sell products or services for purchase by children.

California Privacy Rights

If you are a California resident, please see our California Privacy Addendum (below), which describes certain rights that you may have under the California Consumer Privacy Act (CCPA) and other California statutes.

Canada Anti-Spam Law (CASL) Notice

If you are in Canada, please note that by providing an email address to us on our Website or by any other means, you provide express consent to receive emails from us or from our clients.

10. What About Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website.

11. Contact Us

If you have any questions regarding this privacy policy or our use of your information, please contact us at

Karstens And Associates Realty LLC
Address:
980 Ponderosa Trail
Prescott, AZ86303
Phone: (928) 776-1365
Website: Contact Form

What my clients are saying  

"Selling a house can be stressful. But with Steve Karstens, we felt like we had a hard-working, knowledgeable and trustworthy friend on our side, an expert to steer us along a sometimes bumpy road. From his initial presentation to the close of escrow, Steve was there to answer our many questions and explain the details of potential deals. Because we live out of town, we depended on Steve to take care of dozens of details at the property, and he did so conscientiously, efficiently and quickly. He also made sure we never felt out of the loop - through emails, texts and phone calls, he kept us updated on every showing and every offer. And once a serious offer came in, Steve was there to counsel us through the negotiations, although he always left the final decisions in our hands. I can't say enough good things about Steve!"

 

~ John S

Gwyneth and I cannot say enough wonderful things about Steve and Kyle Karstens as realtors, and now as friends. They are extremely conscientious, customer-focused and were attentive to all of our real estate needs. They sold our home in less time than we expected, at the price we asked for. Steve and Kyle made the whole closing process seamless. They were immediately responsive each time we contacted them, and anticipated our needs. They are truly the best realtors we have ever worked with. We would highly recommend them to anybody looking to sell or buy property.

 

~ Scott and Gwyneth

I would just like to thank Steve and Kyle for the outstanding service they provided me in selling my home in Prescott. The Karstens helped me find my first home in Prescott 12 years ago, and I have used them for myself and family for other real estate transactions and found them to be very knowledgeable about real estate and Prescott real estate specifically. Their followup and attention to detail was extremely helpful to me on this last move. I knew I could depend on them to take care of any issues that came up and they went above and beyond. They are an incredible team, and two of the nicest people you could have on your side whether buying or selling a home! And they truly do, work for you!

 

~ Vicki

Kyle & Steve were recommended to us by another local real estate agent and we could not have been more lucky. Kyle showed us over 35 homes in our price range, in several neighborhoods, so that we could get a feel for Prescott in general. She spent four week ends driving us around during our house hunting trips from California. We got to know the area thanks to her overwhelming patience with two people who did not really know what they wanted other than tall trees and a change of seasons. Thanks to Kyle's guidance we found the perfect home (in our price range) and in our preferred area. A big plus was also the knowledge that Steve has as a building contractor and steered us from homes needing a lot of help and additional investment. The Karstens have remained our close friends ever since. And we have referred other "would be" newcomers to them.

 

~ Marlene and Eric

We had only positive vibes from our work with the Karstens. Their suggestions were timely and helpful, resulting in good contacts and exposure. Our home sold in less than a month with their guidance! We highly recommend them for personal assistance and professionalism!

 

~ Pat and Dick

Steve and Kyle handled every little detail on the sale of our home. We had extenuating circumstances due to the residence being inhabited during the showings of the property. They were always available for questions and concerns and very patient during the selling process. They are so knowledgeable about all aspects of their field. We could not have asked for a better team to take us through the whole process of this sale. I would never have any other realtors.

 

~ Chad and Sara

Joyce and I are very grateful for the help provided for us by Steve and Kyle Karstens in the selling of our house in July, 2014. They went out of their way to make sure the house was ready and in the best possible shape to make it an attractive residence. They even helped us solve some problems, especially with the septic system, to take care of any problems we were having on the property. We think that we were greatly blessed in choosing them as our realtors and we cannot be too effusive in recommending them to others who wish to sell their property. They were extremely knowledgeable about the process we went through and we appreciate all they did for us. Robert

 

~ Robert and Joyce

Steve and Kyle's knowledge and expertise was stellar; We couldn't ask for anything more. They gained our trust with their honest guidance. Moving to Dewey from Flagstaff was a huge challenge which Steve and Kyle made so much easier and simplified. Their calm demeanor was a huge asset.

 

~ Anne

They both were warm, and personable. They know our community well. We experienced them as competent and effective. They stayed in touch throughout the process. They answered our questions and offered open houses. I would highly recommend them to anyone selling a home in the Prescott area.

 

~ Jim and Susan

Steve & Kyle are a unique team. Their decades of local experience will aid in smooth transactions. My experience goes back 15 years beginning with the purchase of income producing property. Several years later upon retiring and relocating.

 

~ Bob

Steve was amazing throughout our purchasing process. We were living in California. He kept us abreast of everything that was going on, and he also followed up with our realtor in California when necessary in order to expedite matters. Steve worked tirelessly to help us find the right home

 

~ Chard

Over the last 15 years I have used Steve and Kyle on 4 different occasions. It was a pleasure working with them on each transaction. I will continue to work with them exclusively in the future. They have become good friends.

 

~ Dion and Judy

Steve, You are too awesome for words... Thank you so very much. I can sleep well tonight., Have a restful night yourself. Bless you. Deb

 

~ Deb

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